This Privacy Policy explains how Roundtrip ("Roundtrip", "we", "us", or "our") collects, uses, and shares information about you when you use our website at roundtrip.sh, our mobile and web applications, and related services (collectively, the "Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect the following categories of information:
- Account information. When you create an account, we collect your name, email address, and a password (or, if you sign in with Google, the profile information Google shares with us — your name, email address, and profile picture).
- Workspace and content data. Information you and your team create within the Service, including requests, responses, messages, channels, attachments, and related metadata.
- Usage and device information. Information about how you interact with the Service, such as log data, IP address, browser and device type, and pages viewed. We use this to operate, secure, and improve the Service.
How We Use Information
We use the information we collect to:
- Provide, maintain, and improve the Service;
- Authenticate you and secure your account;
- Send transactional communications, such as account, security, and support messages;
- Monitor and analyze usage and trends to improve the user experience; and
- Detect, prevent, and address fraud, abuse, security, or technical issues.
Google Sign-In
If you choose to sign in with Google, we request only the basic profile scopes (email, profile, and openid). We use this information solely to create and authenticate your account. We do not access your Google Drive, Gmail, contacts, or any other Google data, and we do not sell or share this information with third parties for advertising.
How We Share Information
We do not sell your personal information. We share information only in the following limited circumstances:
- With your workspace. Content you create is visible to other members of your workspace as part of the Service's normal operation.
- With service providers. We use trusted third-party providers to operate the Service — including hosting, database, email delivery, and analytics. They process information on our behalf and are bound by confidentiality obligations.
- For legal reasons. We may disclose information if required to do so by law or in response to valid legal process.
- In a business transfer. If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Data Retention
We retain your information for as long as your account is active or as needed to provide the Service. We will delete or anonymize your information when it is no longer needed, subject to legal and operational retention requirements.
Security
We use industry-standard technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to access, correct, export, or delete your personal information, and to object to or restrict certain processing. To exercise these rights, contact us at the address below.
Children's Privacy
The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Your continued use of the Service after changes take effect constitutes acceptance of the revised policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at info@roundtrip.sh.